Your Facebook and Instagram inbox, answered automatically.
Inboxgent reads incoming Messenger and Instagram Direct messages and sends an accurate reply on its own. No manual typing, no missed enquiries, no customer waiting until the morning shift.
Works with Facebook Pages and Instagram professional accounts.
Everything your inbox needs, without a human in the loop
One connection to your Page and Instagram account, and replies start going out immediately.
Automatic replies
Every message that arrives in Messenger or Instagram Direct is answered by the agent within seconds, around the clock.
24/7 coverage
Nights, weekends and public holidays are covered. Customers get an answer whenever they write to you.
Comment replies
Public comments on your posts and ads get a reply too, and the conversation can continue privately in the inbox.
Trained on your business
Tell the agent your products, prices, delivery terms and tone once. It answers in your own words from then on.
Hand-off to a person
When a conversation needs a human, the agent steps aside and flags the thread for your team.
Privacy by design
We request only the permissions the service needs, store message data no longer than required, and delete it on request.
How it works
Three steps, and about ten minutes of setup.
Connect your accounts
Log in with Facebook and grant Inboxgent access to the Page and the Instagram professional account you want handled.
Describe your business
Add your products, pricing, delivery details, opening hours and the tone you want the agent to use.
The agent takes over
New messages and comments are answered automatically. You keep full visibility and can take over any thread at any time.
What data we access, and why
Inboxgent is a Meta Platform app. These are the permissions we request and the single purpose each one serves.
| Permission | Why Inboxgent needs it |
|---|---|
pages_show_list | Let you choose which of your Facebook Pages to connect. |
pages_messaging | Receive messages sent to your Page and send the automated reply. |
pages_manage_metadata | Subscribe your Page to message and comment webhooks so new activity reaches us in real time. |
pages_read_engagement | Read the comments and post context needed to reply correctly. |
instagram_basic | Identify the connected Instagram professional account. |
instagram_manage_messages | Receive Instagram Direct messages and send the automated reply. |
instagram_manage_comments | Read and reply to comments on your Instagram posts. |
business_management | Verify that the Page and Instagram account belong to your business. |
We never sell or rent your data, never use message content for advertising, and never share it with third parties except the infrastructure providers needed to run the service. Full detail is in our Privacy Policy.
Get in touch
Questions about the service, a data request, or access for your business — email us and we will reply within two business days.
Phone
Office
70/A Jigatola
Dhaka 1209
Bangladesh
Data requests
Access, export or deletion of your data: email us with the subject Data Request.